Quantity or Quality?

Chris Dale • June 30, 2022

Probably the most extreme example of a house where there were no little fixes, the client had engaged with another architect previously, but it hadn’t resulted in any designs which they felt worked, as they were ‘little fixes’ which fell short of the brief.


When I first saw the house I could see why they were having so much trouble coming up with ideas – and it is a very common problem, which we understand why our clients struggle in these situation.


The problem is often that when you’re spending a lot of your extremely hard earned money on your property, you want to get something physical for it.  If your house doesn't work for you, you want more space, more area to fix the issue, but that isn't always the right answer.


If your current house doesn’t flow, doesn’t get the light in the rooms that you want, the layout doesn’t work and perhaps it feels like it’s all corridors or rooms off rooms, then no amount of extending is going to fix those problems.  You’ll often just exacerbate the problems and end up not fixing the things that bothered you, but simply making the problem areas bigger.


The difficulty is that what you really need to do is spend money improving the quality of the space(s), not necessarily the quantity of space(s).  Therein lies the problem for most people – what tangible thing do they actually have to show for their money?! But, either the things that bothered them in the first place will still bother them, or they will just move to the new spaces and ignore the dark or badly designed spaces that used to bother them, which will sit there unused. To me this sounds like a terrible waste and a false economy.


The other difficulty is that often, if the existing situation doesn’t work, it means much more design time and much more destruction of existing structures and building, so it really is a giant leap, especially as ‘quality’ (rather than quantity) can also be so subjective and requires you to place a large amount of trust in whomever is doing the design work for you.


We’ve had a handful of clients who completely understood this and trusted us to help them sort out the problems they faced.  Although our approach is always to start with as light a touch as possible, sometimes you have to be more brutal with the design – always bearing in mind that the stroke of a pen can result in increasing costs.


The property in the picture didn’t work at all and I told the client that we’d need a lot of design time to try and come up with good solutions.  Because the previous designer had done so little, they had also not charged very much, so initially I had to explain that we could reduce our fees but if we only had a small amount of design time, we probably wouldn’t be able to do much more than the last practice.  The client understood this and appointed us to do the work.  They were very engaged in the process and great fun to work with.  The design took months to evolve and we meticulously discussed, adjusted, tested etc until they were confident that it was exactly what they wanted.


It's great to see this project on site after such a long time and even amongst the bricks, rubble, massive holes in the floor etc you can see what a profound difference the work will have on the ‘Quality’ of the spaces.  Okay, in this instance there is a fair bit of extra ‘Quantity’ too, but as I mentioned earlier, this house will work as a whole because of the ‘Quality’.


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